Resources
1 (877) NC-KIRAN | 24-hour confidential assistance
Legal Resources
Resource Referrals
Medicaid
To apply for Medicaid, people have three options:
- You may apply online at epass.nc.gov.
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You may mail applications to: Wake County Human Services,
P.O. Box 46833, Raleigh, N.C. 27620. - You may apply by calling (919) 212-7000.
Medicaid questions can be emailed to [email protected].
Mental Health Care
Food Assistance
Food and Nutrition Services
To apply for food and nutrition services, people may:
- Apply online at epass.nc.gov.
- Mail applications to: Wake County Human Services, P.O. Box 46833, Raleigh, N.C. 27620
Questions related to Food and Nutrition Services can be emailed to [email protected]. If you need to speak to your caseworker, call (919) 212-7000. Or Text FOODNC to 877-877 to receive updates or visit: No Kid Hungry
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Financial Assistance
Housing Resources
Energy Assistance
Most utility providers are not currently disconnecting service during the COVID-19 outbreak. However, you can obtain an application for energy assistance by calling (919) 212-7000 or downloading an application here.
Childcare Subsidy
To apply for assistance with childcare costs, email [email protected]. Questions about childcare subsidies can be answered by calling (919) 212-7000.
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Safety Planning
Resources for Elder Victims
Signs of Physical Abuse
- Broken bones, bruises, and welts
- Untreated bed sores
- Torn, stained, or bloody underclothing
- Sexually transmitted diseases without clear explanations
- Dirtiness, poor nutrition, or dehydration
- Poor living conditions
- Lack of medical aids [glasses, walker, teeth, hearing aid, or medications]
- Over/under medicated
Signs of Emotional & Behavioral Abuse
- Unusual changes in behavior or sleep
- Fear or anxiety
- Isolation from friends or family
- Withdrawal from normal activities
- Sadness
Signs of Financial abuse
- Unusual changes in a bank account or money management services
- Unusual or sudden changes in a will or other financial documents
- Fraudulent signatures on financial documents
- Unpaid bills
Reporting Adult/Elder Abuse
Report suspected abuse in the community to the local Adult Protective Services agency, and report suspected abuse in a nursing home or long-term care facility to the local Long-Term Care Ombudsman Program. For serious and immediate emergencies, call 9-1-1.
Adult Protective Services - (336) 641-3347 Toll-Free (1 (800) 662-7030)
Local Law Enforcement - (336) 373-2222
Long-Term Care Ombudsman - (336) 904-0300
Senior Legal Helpline: Free legal help for North Carolinians aged 60 years or older Toll-free: 1 (877) 579-7562 Monday – Friday: 9-11 AM –1-3 PM
For reporting numbers outside your area:
If the elder lives in another state, call the protective services agency where the elder lives. To connect to a local or state reporting number, contact the Eldercare Locator at eldercare.acl.gov or at 1 (800) 677-1116 M-F 9 AM –8 PM ET
Are You Or Someone You Know Experiencing Abuse?
1 (877) NC-KIRAN | 24-hour confidential assistance
What Does Domestic Violence Look Like?
Understanding domestic violence is key to recognizing if you or someone you know is a victim. It involves one person exerting power and control over another in a relationship, often through physical, emotional, financial, immigration-related, or sexual abuse. This imbalance of power may stem from factors like financial resources, gender roles, or cultural expectations.